EXCHANGE & REFUND POLICY — MERRYME BOUTIQUE
We want you to love your Merryme piece. If something is not right, here is how we can help.
EXCHANGES
Items can be exchanged within 7 days of delivery. The item must be unworn, unwashed, with all tags attached and in its original packaging. To arrange an exchange, message us on WhatsApp at +971 58 588 0565 or email contact@merrymeboutique.com with your order number.
REFUNDS
Approved refunds are issued to the original payment method within 7-14 business days. Delivery fees are non-refundable, and the cost of returning an item is the customer's responsibility unless the item arrived damaged or incorrect. Sale items and items bought with a discount code can be exchanged but are not eligible for a refund.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or is not what you ordered, contact us within 48 hours of delivery with photos. We will replace the item or refund you in full, including delivery.
HYGIENE
For hygiene reasons, items showing signs of wear, perfume, or makeup cannot be accepted back.
QUESTIONS
WhatsApp +971 58 588 0565 or contact@merrymeboutique.com — we reply the same day.